site support navigationpage contentuseful information navigation

Get in touch

Call us on 0845 072 5555. 8am - 8pm Monday - Friday. 9am - 1pm Saturday.

Business help
Access our comprehensive range of on-line business resources and tools.

Tariff calculator
Find out how much you could save with our new Electronic Business tariff.

Monitoring your cashflow
It is vital to be able to monitor the flow of cash from your customers to you, and from you to your suppliers and employees.

Internet banking
Your account information at your fingertips.



Guaranteed same-day payment of cleared funds in the UK (fee applies). CHAPS is an electronic, bank to bank payment system that guarantees same business day payment providing the funds are released before 3pm.

Key features

  • Provides speed and guaranteed payment
  • Payments can be made for any amount
  • Funds are cleared on the day they are received

To find out more, call into your local branch or call 0845 072 5555 (open 8am to 8pm Monday to Friday and 9am to 1pm Saturday) to speak to one of our relationship managers.

Features and benefits

  • Fast, reliable and secure method of guaranteeing same business day payment of cleared funds in the UK.
  • Payment is made from one account to another on the same business day.
  • Funds are cleared on day of receipt.
  • Built-in security.
  • Nationwide service.
  • Sterling payments only.
  • Payments are unconditional, and once made, cannot be recalled.
  • Payments can be made for any amount, so there's no need to worry about cheque guarantee limits.
  • Easy to arrange.
  • Money is received on the same business day, and can therefore be drawn against immediately.

View our CHAPS charges.

How to apply

At your local branch
Drop in to your local branch to complete an application form.

By phone
Call 0845 072 5555 (open 8am to 8pm Monday to Friday and 9am to 1pm Saturday) to make an appointment.